Common Questions About Counseling

HOW CAN THERAPY HELP ME OR MY FAMILY?

We use a Strategic Family Therapy treatment model that is custom designed for you and your family. Strategic Family Therapy is also known as Problem Solving Therapy because you and your counselor work together to solve the problems that you want eliminated. Therapy is intended to focus on the specific problems you want to solve.

WHAT HAPPENS DURING A PHONE CONSULTATION?

Initial phone consultations are free of charge. Here Dr. Smith will screen your needs and those of your family. She will discuss with you what she feels would be the most beneficial and discuss treatment options. During the consultation, you will discuss with her what you are needing help with and any questions or concerns you have about fees, payment, or the therapeutic process. This is also an opportunity to get a feel for Dr. Smith and determine if you feel the two of you will work well together.

Should I file with my Insurance?

Filing with your insurance company is a personal decision. To be reimbursed you will have to be given a diagnosis by Dr. Smith. Then your Insurance Provider determines whether your counseling will be covered under your plan. Additionally, not all counseling services are covered. Therefore, they may cover some of your sessions but not all of them.

If you decide you would like to file with your insurance company, we are considered an Out-Of-Network provider. We will provide you with a Superbill for you to submit to your insurance company for reimbursement. You will pay the fee for each session up front and then your insurance company will reimburse you once you send in the Superbill and any other documents they request. Every plan is different; therefore, it is important that you check with your insurance provider regarding your specific policy, coverage, and reimbursement procedures.

How Do I Know What Type of Treatment I Need?

We offer individual, family, and directed play therapy services. Dr. Smith will be able to recommend the type of treatment that is best suited for your specific problem when you schedule your initial consultation.

What If I Really Need the Help But I Just Don’t Think I Can Afford It?

We understand that people fall on hard times. Please feel free to discuss your specific financial circumstances when you schedule your initial consultation. Dr. Smith can offer resources and referrals that would be able to meet your needs. Additionally, Flower Mound Counseling offers the Financial Assistance Program.